Pet Shed is an international company and although any purchase at Pet Shed is conducted entirely in US dollars major credit card companies like Visa and Mastercard have, in some cases, started to charge a "foreign transaction fee". It is up to your card issuer to decide whether to pass on this fee and what they charge you. If the card issuer does pass on this fee they will typically charge 2-3% of the purchase price. The fee will likely appear as a separate line item on your credit card statement next to the original purchase. The description on a statement is often not clear and often just makes reference to some sort of fee associated with your purchase. Note that as Pet Shed is not the party charging a card for a foreign transaction fee we are unfortunately not able to offer a refund for any fee imposed by a card issuer.
You can find more information about foreign transaction fees at the following links:
Creditcards.com Foreign transaction conversion feesVisa and Mastercard, which handle the transactions between foreign merchants or banks and U.S. card issuing banks, typically charge a 1 percent fee for each foreign transaction. Then, card-issuing banks may tack on their own charges, usually an additional 1 or 2 percent, leaving total foreign transaction fees at 2 or 3 percent, depending on the card and co-branded payment network....Some issuers, such as Pentagon Federal Credit Union, Capital One, USAA and Discover, have eliminated foreign transaction fees from all their credit cards.....In 2016.. survey found 39 of 100 cards were foreign transaction fee-free.
ValuePenguin: Foreign Transaction Fee: What is it? How does it work?
Some credit card issuers will charge you a fee, even if the transaction is performed in USD. All that needs to happen is for the transaction to pass through a foreign bank, and it immediately gets flagged as being foreign. How can you know how your bank handles foreign exchange fees? In the terms of service, they will specify if there is a fee for foreign transaction in U.S. dollars